Privacy Policy

Last updated: 8/28/2025

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our decentralized exchange (DEX) platform. We are committed to protecting your privacy and ensuring the security of your personal data.

2. Information We Collect

2.1 Personal Information

  • Email address (when you create an account)
  • Wallet addresses and public keys
  • Transaction history and trading data
  • IP address and device information
  • Communication preferences

2.2 Technical Information

  • Browser type and version
  • Operating system
  • Device identifiers
  • Usage analytics and performance data
  • Error logs and crash reports

2.3 Blockchain Data

  • Public blockchain transactions
  • Wallet balances and holdings
  • Trading pairs and market data
  • Network fees and gas costs

3. How We Use Your Information

We use your information to:

  • Provide and maintain our DEX services
  • Process transactions and manage your account
  • Improve our platform functionality and user experience
  • Send important updates and notifications
  • Provide customer support and resolve issues
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure platform security
  • Analyze usage patterns and optimize performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Hosting and infrastructure services
  • Analytics and monitoring tools
  • Customer support platforms
  • Payment processing services

4.2 Legal Requirements

We may disclose your information when required by law, including:

  • Compliance with court orders or subpoenas
  • Regulatory investigations and audits
  • Tax reporting requirements
  • Anti-money laundering (AML) compliance

4.3 Security and Fraud Prevention

We may share information to:

  • Prevent fraud and security threats
  • Investigate suspicious activities
  • Protect our platform and users

5. Data Security

🔒 Security Measures

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for sensitive data
  • Secure socket layer (SSL) technology
  • Multi-factor authentication options
  • Regular security audits and updates
  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

Transaction data may be retained indefinitely as required by regulatory requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access

Request a copy of your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your personal data

Portability

Request data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and features
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our platform may integrate with third-party services, including:

  • Blockchain networks and nodes
  • Price feeds and market data providers
  • Analytics and monitoring services
  • Customer support platforms
  • Payment processors and wallets

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@yourdex.com

Data Protection: dpo@yourdex.com

General Support: support@yourdex.com

Address: [Your Company Address]

By using our platform, you acknowledge that you have read and understood this Privacy Policy.